Privacy Policy

This Privacy Policy describes how NOVA Plastic Surgery, LLC (“we,” “our,” or “us”) collect, use, and protect your personal information. By using our services, including our website, booking systems, and SMS/text messaging programs, you agree to the terms outlined in this policy.

Information We Collect

• Personal Information: Name, phone number, email address, billing information, and appointment details you provide.
• Treatment Information: Services booked, preferences, and medical/aesthetic history relevant to your care.
• Communication Information: Your preferences regarding phone, email, and SMS communications.

How We Use Your Information

We use your information to:

• Schedule, confirm, and manage appointments.
• Provide treatment updates, reminders, and educational information.
• Send promotional messages or special offers (only if you have opted in).
• Improve the quality of care and services offered.
• Comply with legal, regulatory, and safety requirements.

SMS/Text Messaging Compliance

• By providing your mobile number, you consent to receive SMS messages from NOVA Plastic Surgery, LLC, Skinlab Ashburn, LLC, and NOVA Plastic Surgery the BORO, LLC.
• Message frequency will vary based on appointments, reminders, and promotions.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to a message.
• For help, reply HELP or contact our office directly.

Sharing and Protection of Information

• We do not sell, rent, or trade your personal information.
• Information may be shared only with trusted vendors and service providers who help us operate our business (e.g., appointment reminder systems, payment processors).
• We use industry-standard safeguards to protect your information from unauthorized access or disclosure.

Your Rights

• You may review, update, or request deletion of your personal information at any time.
• You may change your communication preferences, including SMS/text messaging, by contacting us.

Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:

NOVA Plastic Surgery, LLC

20745 Williamsport Pl, Suite 100
Ashburn, VA 20147
Phone: (703) 574-2588
Website: www.novaplasticsurgery.com

And

1640 BORO Place, Suite 201

Tysons, VA